Privacy Policy

Last updated: February 2026

Introduction

Sofos Robotics ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

  • Contact Information: Name, email address, phone number, and company name when you fill out forms or request information
  • Quiz Responses: Your answers to our solution finder quiz to help us understand your needs
  • Communications: Any messages or inquiries you send us

Information Collected Automatically

  • Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
  • Device Information: Browser type, operating system, screen resolution, and device type
  • Location Data: General geographic location based on IP address (country/region level only)

How We Use Your Information

  • To respond to your inquiries and provide customer support
  • To send you information about Robotmaster products and services you've requested
  • To improve our website and user experience
  • To analyze website traffic and usage patterns
  • To comply with legal obligations

Cookies and Analytics

We use cookies and similar tracking technologies to:

  • Google Analytics: To understand how visitors use our site (anonymized data)
  • Session Recording: To improve user experience by understanding navigation patterns
  • Functional Cookies: To remember your preferences (like cookie consent)

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Companies that help us operate our website and services
  • Business Partners: Hypertherm and other partners when you request product information
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability

Contact Us

If you have questions about this privacy policy or your personal data, please contact us:

Sofos Robotics
Email: info@sofosrobotics.com
Contact Form

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.